Over the last several years companies have outsourced customer service and software development over seas to countries such as India. It has gone well for some and others not so well. I never had good luck with the Dell support that went to India. I woke up the other day, flipped on the Today Show on NBC and was shocked to see that Americans are now starting to find surrogate mothers in India. What is going to be next?
Amazon explains the S3 outage that occurred Friday morning. They got it corrected rather quickly, but with so many start ups using it as part of their hosting environment there are surely more gray hair out there now. Luckily I only use it for backups right now so not a big deal for me. One of the good things coming out of this is that they say they are working on a service health dashboard and expect to release it shortly.
The power of Google Maps Street View functionality.