Today I found out the hard way that if you have Crystal Reports XI already installed on your machine and you are going to upgrade to Crystal Reports XI Release 2 you should uninstall the original as the Release 2 “Upgrade/Service Pack” is a whole new installer and doesn’t remove the previous version automatically. Once I had installed Release 2 each time I tried to access a report in Visual Studio I was prompted that Windows needed to setup the software. This process would take about 10 minutes. Also if I tried to save changes I had made to a report they would be lost and I would get an Active X error. After several hours of researching the problem I found the solution. It was a “good” waste of a day. After uninstalling Crystal Reports XI and Crystal Reports XI Release 2 and then just installing Crystal Reports XI Release 2 I had an installation that works correctly.